How do I configure email settings?

Created by Tim Ramsey, Modified on Sat, 29 Aug at 8:10 PM by Tim Ramsey

Email Settings is where your church's outgoing mail is configured, and getting it right is what keeps campaigns and receipts out of spam folders. Sending through your own SMTP details means messages arrive from an address members recognize and trust. Set this up before your first campaign, and revisit it if messages stop being delivered or you change email providers.

Start at More > Admin Tools, then open Email Settings. The required permission may be needed before this tile appears.

Admin Tools

Admin Tools

Steps

  1. Tap More in the bottom navigation.
  2. Tap Admin Tools under Administration.
  3. Tap Network & System, then tap Email Settings. You can also enter Email Settings in Search Admin Tools.
  4. Enter or update the SMTP settings requested on the screen.
  5. Save the settings and use any available test action before sending campaigns.

If the tile or an action is missing, ask a network administrator to review your permissions.

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