How do I report a problem?

Created by Tim Ramsey, Modified on Mon, 31 Aug at 3:30 PM by Tim Ramsey

Reporting a problem from inside the app sends your report straight to the people who can fix it, along with the context they need to reproduce it. Feedback works the same way and is how many improvements start. Use it when something does not work the way you expect, when a screen looks wrong, or when you have an idea that would make Church Connector more useful for your church.

Steps

  1. Tap More in the bottom navigation.

Bottom tabs with More

Bottom tabs with More

  1. Tap Help & Legal.
  2. Tap Report a Bug or Send Feedback.

Help & Support menu

Help & Support menu

  1. Describe what you tapped, what you expected, and what happened. Attach a screenshot if you can.
  2. Or tap Help Center / Contact Support to open a ticket with our team.

You can also email help@churchconnector.com.

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